FAQ

1. How to buy products at negotiated price?
1) Please buy the products at your requested quantity and go to place your order, pause when you pay for the order.
2) Please tell us your order number.
3) We will update the final price to negotiated price.
4) Refresh your order sheet and go to pay us at the updated price.
If you cannot find order record, please sign in (log in), you will find your member account name (your email address) in the upper right corner of the website page. Click your account and go into "My order", you can check all your order records and each order status.
5) When paid, we will send the products to you ASAP.

2. Where are my order records? How to check my order staus or results?
After signing in (logging in), you will find your member account name (your email address) in the upper right corner of the website page. Click your account and go into "My orders", you can check all your order records and each order status or results.

3. How to edit or modify my order?
After signing in (logging in), you will find your member account name (your email address) in the upper right corner of the website page. Click your account and go into "My orders", you can find all your order records. You can edit or modify your order as needed.